FAQ

I have ordered and paid for a product online. How long will it take to receive my order?

FunghiClear™ does its best to ship orders within 24 hours at the latest. In some cases it can happen that sending an order takes a little longer. In that case, our customer service will contact you. Do you have questions about deliveries? Then you can also contact our customer service via: support@funghiclear.com

I am not satisfied with the product delivered, how does the return work?

Of course it is always annoying that you are not satisfied with a product. We do our best to help you satisfactorily. Our return procedure is clear and well-arranged. You can find this here.

I am looking for a product, but cannot find it in the webshop. What should I do?

Contact our customer service via support@funghiclear.com, then we can see if we can do something for you.

My payment was not successful, but I would like to order. How can I still pay?

You can always opt for a transfer to our bank account NL08ABNA0824226003, but if you contact our customer service via support@funghiclear.com we can also create a payment link. You can then pay with the desired payment method.

I want to order, but the product is not in stock. What can I do?

If in doubt whether the product can be delivered (in time), please contact our customer service via support@funghiclear.com.