Refund policy
RETURNS
Returns will be accepted for a period of thirty days after your purchase. We apply the following procedure for returns:
- Please send an e-mail to info@gradient-health.com stating the reason for your return. We will create a return form.
- We will reply to your e-mail with the return form.
- Once you have received the return form, please return the goods to our designated office address. You will have to arrange transport to return your articles.
RETURN FOR EXCHANGE
Would you like to return an article for exchange? Please follow the Returns procedure and place a new order for the articles you would like to purchase.
RETURN TO POSTAL ADDRESS
Please return articles to our fulfillment centre.
Fulfillment centre address:
Gradient Health & Technologies Warehouse